What are the fees?
The minimum standard fee of $220 would apply for a 50 minute session. Fees for longer sessions are prorated based on length.
A limited number of reduced fee slots are also available. Inquire about current openings if you are experiencing financial hardship and believe the standard fee will be prohibitive.
If you are seeking an assessment or a psychological report please inquire regarding a cost quote. The price varies depending on your specific needs.
Please note: The Australian Association of Psychologists recommended fee is $300 per 40-60 minute consultation. Fees at Personal Enrichment Services are at or below this rate.
How can I pay my fees?
Most clients prefer to use their debit or credit card to cover the fees. However you may also pay cash or do an EFT if you prefer.
Will I qualify for a Medicare rebate?
If your doctor refers you, you can claim a Medicare rebate of $96.65 per session for up to 10 individual sessions per calendar year through the Better Access Program. You are also allowed up to 10 group therapy sessions per year. There are some other Medicare programs that attract a different rebate that you may qualify for as well. Once you reach your annual Medicare Spending Threshold the rebate amount would increase. There are certain services that Medicare does not cover e.g. assessments, couples counseling, career counseling, family counseling etc. There are also some diagnosis that Medicare specifically excludes from the rebate scheme e.g. Dementia, Delirium, Tobacco Use Disorder, Mental Retardation, or learning difficulties. So inquire about your specific situation if you are in doubt.
The full fee is payable upfront and Medicare will return the rebate portion to you. Electronic claims can be submitted to Medicare while you are in the office. Many clients receive their rebate from Medicare via a deposit into their bank account by the end of the day. Bulk billing is not available.
Can private insurance be used for psychological services?
You may be eligible to receive a contribution towards psychological services from your private health fund. Please check the details of your cover with your provider if you intend to make a claim. Many plans cover psychological services so you should consider whether it is in your best interest to use your insurance or Medicare benefits to help you with fees.
Most major insurance companies have released statements due to COVID-19 about allowing online counselling even if they didn’t previously.
Can I pay for services using a NDIS account?
If you are a self managed or plan managed participant in the NDIS program you can use your NDIS account to assist with payment of fees for therapy.
If you would like to learn more about the NDIS program you can use the link below to see if you qualify for an account. Individuals may qualify for this program if they have certain cognitive, physical or psychological conditions.