Managing angry people at work is something every manager dreads. However, most managers will need to address this at some point. Especially important is to deescalate the situation not add fuel to the flame.
Supporting Employee Mental Wellness
We are all human and bring our temperament and issues with us to work. Therefore it is predictable that employees will ocassionally be irritated, or disappointed by something at work. Employees who feel supported during difficult times will be especially appreciative.
More companies are becoming interested in supporting employee’s mental wellness. There are many reasons to make mental wellness a priority. First employees may have higher productivity. Second, employees may be happier. In addition, to these basic benefits the Australian Human Rights Commission claim the following practical considerations as well.
Creating a safe and healthy workplace makes good business sense by:
- cutting costs associated with worker absence from work and high worker turnover
- achieving greater staff loyalty and a higher return on training investment
- minimising stress levels and improving morale
- reducing litigation and fines for breaches of health and safety laws
- decreasing the time and cost involved in discrimination claims
- avoiding industrial disputes.
I recently contributed to a post on Managing Angry People at Work that was published by Australian Online Courses. Click below to read the full article on tips to help manage angry employees in the workplace.
For research on benefits of promoting mental health in the workplace click RESEARCH